Questions to explore with Hugo

Practical answers to everyday dementia moments. Explore questions here, then talk to Hugo inside The Dementia Assistant for personalised guidance.

• Louise & Hugo: Everyday Conversations — Watch this week's Louise & Hugo conversation and explore earlier episodes. A new film is revealed every Thursday at 9am UK time.
• A person with dementia keeps saying they want to go home. What might they be trying to communicate, and what should I say or do? — Explore behaviour & distress with Hugo.
• Someone with dementia keeps packing a bag. What might this mean, and how should I respond? — Explore behaviour & distress with Hugo.
• A person with dementia keeps checking the front door. What might be behind this, and how can I help them feel safe? — Explore behaviour & distress with Hugo.
• A person with dementia keeps saying they need to go to work. What should I say, and how can I respond without causing more distress? — Explore behaviour & distress with Hugo.
• A person with dementia asks the same question repeatedly. What might they need, and how can I respond helpfully? — Explore communication with Hugo.
• What can I say instead of “Do you remember?” when I am talking with someone who has dementia? — Explore communication with Hugo.
• A person with dementia is accusing someone of stealing. What might be causing this, and how should I respond? — Explore behaviour & distress with Hugo.
• A person with dementia is seeing or hearing things that other people do not. How should I respond, and when should I seek urgent help? — Explore behaviour & distress with Hugo.
• A person with dementia is refusing personal care. What might be making it difficult, and how can I support them respectfully? — Explore person-centred care with Hugo.
• A person with dementia is showing distressed behaviour. How can I understand what may be driving it and respond in a person-centred way? — Explore behaviour & distress with Hugo.
• A person with dementia seems frightened and needs repeated reassurance. What can I say or do to help them feel safer? — Explore communication with Hugo.
• How can I explain dementia to a child in a clear, honest, and reassuring way? — Explore children & dementia with Hugo.
• How can grandchildren stay connected with a grandparent who has dementia without feeling frightened or overwhelmed? — Explore children & dementia with Hugo.
• What meaningful activities can help a person with dementia feel connected, valued, and involved? — Explore family support with Hugo.
• How can a person’s life story be used respectfully to improve their dementia care and everyday support? — Explore person-centred care with Hugo.
• How do I create a practical, person-centred dementia care plan that reflects the person’s needs, strengths, routines, and preferences? — Explore care planning with Hugo.
• What should good person-centred dementia care documentation include, and how can I make it useful in daily practice? — Explore professional practice with Hugo.
• What is diagnostic overshadowing in dementia care, how can it cause harm, and what should professionals look for instead? — Explore professional practice with Hugo.
• How may dementia present differently in a person with a learning disability, and what changes or signs should supporters notice? — Explore learning disabilities & dementia with Hugo.
• What does person-centred dementia care look like in everyday practice, and how can I tell whether support is truly centred on the person? — Explore person-centred care with Hugo.