Hugo Intelligence™ — Your Person-Centred AI Guide to Dementia Support
Hugo is your intelligent guide through The Dementia Assistant®. He helps families, carers and professionals explore dementia questions, understand behaviour, improve communication, navigate care planning and connect with relevant support. People living with dementia, families, carers and professionals can share observations and context to help build a fuller picture together. This support does not replace professional care.
Hugo provides educational guidance, not human overnight support or an emergency service. If someone is in immediate danger, contact local emergency services.
The Dementia Companion is the home of The Dementia Assistant® — Powered by Hugo.
Not just care planning. Not just AI. Person-Centred Intelligence® — powered by Hugo across the whole dementia journey.
Human — seeing the person before the dementia.
Understanding — understanding their reality, history, feelings, communication and needs.
Guidance — practical, person-centred guidance.
One Person at a Time — because dementia support should never be one-size-fits-all.
Have a dementia question? Ask Hugo.
Hugo provides a practical, person-centred starting point for the moment you are in. Explore the topic, then continue with Hugo in The Dementia Assistant®.
“Mum keeps asking to go home. What do I say?”
“How do I explain dementia to my child?”
“A person with dementia is accusing someone of stealing. What might be causing this, and how should I respond?”
“What can I say instead of ‘Do you remember?’ when I am talking with someone who has dementia?”
“I need help writing today’s care notes.”
Browse Ask Hugo questions on this site, then continue the conversation inside The Dementia Assistant®.
Hugo Voice: Talk to Hugo. Listen to Hugo.
Hugo can speak and listen inside The Dementia Assistant®.
Whether you prefer to talk or type, Hugo is there to guide you throughout the platform and help you find exactly where you need to go.
Voice can be turned on or off at any time.
Spoken guidance is available wherever supported languages are used, making support feel even more personal.
Cedar is the approved English voice for Hugo.
Try Hugo Voice in the platform demo
How Hugo fits into The Dementia Assistant®
Hugo Intelligence™ is the AI guide you talk to.
The platform brings together Hugo Intelligence™, Person-Centred Intelligence®, family guidance, care planning, professional learning, children’s resources, documentation and practical support.
Hugo Intelligence™ (Ask any dementia question and get person-centred answers, day or night.)
Professional (Create, review and improve person-centred care records.)
Family (Preserve memories, share life stories.)
Learning Disability & Dementia
Knowledge & Guidance
Administration
Crisis Support resources
Hugo helps you navigate the Assistant step by step and keeps the person at the centre.
New here? Watch the short welcome film: Meet The Dementia Assistant® and Hugo, your person-centred dementia guide.
Responsible use
Hugo provides educational guidance and practical support. Hugo does not replace medical advice, diagnosis, emergency services or professional clinical judgement. Shared access requires authorisation. Guidance supports professional care.
Why I Built The Dementia Assistant®
Louise Donaghy’s experience of dementia with her grandfather, alongside her work as a dementia companion practitioner, became the foundation for The Dementia Companion, The Dementia Assistant® and Hugo.
People at the centre. Always.
