Discover How Hugo Helps Families and Dementia Carers

“Some days caring for Mum feels so overwhelming. Having Hugo there to talk things through with makes me feel a little less alone.”

“I’ve learnt more about what’s happening to Mum through Hugo than I ever did from reading endless websites. He explains things so simply.”

“I love that I can ask Hugo something at 2 in the morning when I’m worrying about Dad. I don’t have to wait until someone is available.”

“Hugo helped me understand that Mum wasn’t trying to be difficult. She was frightened and confused. It’s completely changed how I respond to her.”

“I never knew what to say when Mum kept asking to go home. Hugo gave me some lovely suggestions and our evenings have become much calmer.”

“There’s so much information online, it’s hard to know where to start. I just tell Hugo what’s happening and he helps me make sense of it.”

“Dad gets very restless around teatime. Hugo helped me understand why it might be happening and gave me a few things to try. Such a help.”

“What I love most is that Hugo asks about Mum, not just her dementia. Her life, her likes and dislikes, the little things that make her who she is.”

“I wish we’d found The Dementia Assistant when Mum was first diagnosed. There’s so much information and help all together in one place.”

“Sometimes I just need someone to tell me I’m looking at things the right way or suggest another approach. Hugo has been wonderful for that.”

“It’s like Hugo actually knows my mum. He remembers the little things I’ve told him and his answers feel like they’re written just for us.”

“I can speak to Hugo in my own language and he understands me. It’s made caring for my dad so much easier.”

“We’d been keeping notes about Mum for six months. Being able to download everything we’d gathered for her first memory clinic appointment made things so much easier.”

“What I love is not having to start from scratch every time. Hugo already knows what we’ve been going through with Mum.”

“I told Hugo about Dad’s old job, his routines and the things he loves. Now when I ask for help, the suggestions actually make sense for him.”

“I can tell Hugo exactly what’s happened, even when I’m upset and my words are all over the place. He understands what I’m trying to say.”

“I’m not a nurse. I’m just a daughter looking after her mum. Hugo explains things in a way I can actually understand.”

“I thought Mum was just being difficult. Hugo helped me look at things differently. I wish I’d had this months ago.”

“Hugo doesn’t just talk about my husband’s dementia. He asks about him as a person. That means more to me than I can explain.”

“I used to have notes everywhere, on my phone, in notebooks and on bits of paper. Having everything together has made life so much easier.”

“I don’t have to know medical terms or ask perfect questions. I just tell Hugo what’s happening and he helps me work through it.”

“Mum gets really confused in the evenings. I told Hugo what happens and he gave me some simple things to try. It was such a relief to have somewhere to turn.”

“My sister and I don’t always agree about Mum’s care. Having all her information together makes it easier for us to talk things through.”

“I’ve worked in care for years, but Hugo has made me think about situations differently. I love that I can ask him questions without feeling silly.”

“I’ve looked at lots of dementia websites, but Hugo feels different. He doesn’t just give me information about dementia. He helps me understand what’s happening with my mum.”

“I’ve worked in dementia care for years and I still come across situations I haven’t experienced before. Hugo is a really useful resource to turn to.”

“Hugo makes you think about what’s behind someone’s behaviour rather than just trying to stop it. That’s made a real difference to how I approach my care visits.”

“I asked Hugo about a lady refusing personal care. He gave me some really practical ideas that respected her dignity. Exactly what I needed.”

“I’ve used lots of dementia resources, but this feels different. Hugo listens to the situation you’re describing rather than just giving you general information.”

“I’m fairly new to dementia care and Hugo has been brilliant for helping me understand things I’m not confident about yet.”

“What I really like is how Hugo brings everything back to the individual. He reminds us that what works for one person won’t necessarily work for another.”

“I had a really challenging care visit and afterwards talked it through with Hugo. He helped me think about what I could do differently next time.”

“The case studies are fantastic. They’re real-life situations you can relate to, and they make you stop and think about how you’d respond.”

“I’ve been a carer for over 15 years and I’m still learning. It’s lovely having somewhere to explore ideas without feeling judged.”

“Instead of searching through different websites for information, I’ve got Hugo, training and practical resources all in one place. Really handy when you’re busy.”

“I wasn’t sure about using AI at first, but Hugo is so easy to talk to. I just type what I’m worried about and he helps me work through it.”

“What’s lovely is that Hugo doesn’t just give a standard answer. He asks about Mum and what’s happening in her life.”

“There are things I’ve been embarrassed to ask professionals. With Hugo I can just ask. There’s no judgement and no feeling silly.”

“Medical language goes straight over my head sometimes. Hugo explains everything in normal words that I can actually understand.”

“I’m not very good with technology, but I found Hugo really straightforward. I didn’t need anyone to show me what to do.”

“Every time I chat with Hugo, I seem to learn something new. Even little suggestions can make such a difference.”

“I thought Hugo would just answer questions about dementia, but he helps me think about Dad and what might work best for him. That’s what makes him different.”

“I’ve done dementia training before, but I love having examples of situations we actually deal with. It makes everything easier to understand.”

“The case studies really make you think. It’s easy to read about dementia, but seeing how you might handle different situations is so useful.”

“Sometimes the hardest part is knowing what to say when someone is upset or confused. The family scripts have given me some really helpful ideas.”

“It’s lovely to find somewhere that understands how exhausting caring can be. The wellbeing resources remind me that I need looking after too.”

“I support adults with learning disabilities and it’s been difficult finding dementia information that’s relevant to them. I’m so pleased this has been included.”

“I can see this being really useful for our carers, especially when they’re dealing with situations they haven’t come across before.”

“It’s refreshing to see technology being used to help people understand dementia better. You can see how much thought has gone into making Hugo personal.”

“Families and carers need practical help, not just information. I love that The Dementia Assistant brings so many different resources together.”