Behaviour & Distress Support Workbook

Practical worksheets to understand dementia behaviour, identify triggers, and respond calmly to agitation and distress. Free sample included.

When a person living with dementia becomes distressed, agitated, or aggressive, it can feel overwhelming and upsetting. But behaviour is a form of communication — it almost always has a reason behind it.

This workbook helps you look beyond the behaviour itself to understand the unmet need or trigger driving it, so you can respond in a way that reduces distress for your loved one and for you. Below is a free sample of the worksheets from the full workbook.

Understanding the Behaviour — the ABC Approach

The ABC method helps you uncover the pattern behind a distressing moment. Each time a behaviour happens, note these three things — over a week, patterns often appear.

Spotting Triggers & Unmet Needs

Distress is often a sign of an unmet need. Before assuming it is “just the dementia,” gently check for these common triggers:

In-the-Moment Calming Toolkit

When distress rises, your calm presence matters more than any words. Tick the strategies that work best for your loved one and keep them somewhere handy.

Words That Help, Words That Hurt

My Person-Centred Plan